Future of Travel

Benefits of mandatory reporting for sustainable Travel and Tourism

January 14, 2025

As sustainability continues to shape the global business landscape, tourism companies are in a unique position to leverage sustainable practices not just for regulatory compliance but to gain a competitive edge. The convergence of traveller expectations, environmental awareness, and regulatory changes presents tourism businesses with an opportunity to enhance their brand, improve operational resilience, and achieve long-term financial success.

Meeting regulatory requirements

The Travel & Tourism sector is increasingly subjected to mandatory sustainability reporting. Companies are expected to align with global frameworks like the International Financial Reporting Standards (IFRS) and the Task Force on Climate-Related Financial Disclosures (TCFD). While these frameworks initially present a compliance challenge, they also provide an opportunity to differentiate.  

Climate resilience directly contributes to the stability of tourism destinations. By implementing measures to mitigate and adapt to climate change, destinations can protect their natural resources, which are often the primary attractions for tourists. For instance, destinations like Puerto Rico and the Philippines have developed sophisticated resilience strategies that include climate risk assessments, biodiversity conservation plans, and hazard mapping.1,2 These measures help preserve beaches, forests, and other natural assets that are crucial for tourism.

As sustainability continues to shape the global business landscape, tourism companies are in a unique position to leverage sustainable practices not just for regulatory compliance but to gain a competitive edge. The convergence of traveller expectations, environmental awareness, and regulatory changes presents tourism businesses with an opportunity to enhance their brand, improve operational resilience, and achieve long-term financial success.

Meeting regulatory requirements

The Travel & Tourism sector is increasingly subjected to mandatory sustainability reporting. Companies are expected to align with global frameworks like the International Financial Reporting Standards (IFRS) and the Task Force on Climate-Related Financial Disclosures (TCFD). While these frameworks initially present a compliance challenge, they also provide an opportunity to differentiate.  

3 SUSTAINABLE TRAVEL SOLUTIONS FOR SMEs

  • Collaborate across value chain: SMEs can benefit from collaborative sustainability initiatives with larger companies and industry peers. By aligning sustainability efforts with partners in their value chain, they can reduce costs, access shared resources, and enhance their sustainability practices without significant individual investment.
  • Leverage sustainability for competitive differentiation: Adopting sustainable travel solutions allows SMEs to stand out in a crowded market. Eco-conscious travellers are increasingly choosing businesses that prioritise environmental responsibility, which can lead to enhanced brand loyalty and a positive market reputation.
  • Take advantage of global sustainability standards: While complying with global standards like the Corporate Sustainability Reporting Directive (CSRD) or the International Sustainability Standards Board (ISSB) may seem daunting, they offer SMEs the chance to build credibility and access better financing.

Companies that are proactive in embedding sustainability into their strategies and reporting frameworks will not only avoid penalties but also build trust with stakeholders—particularly governments, investors, and customers​.

Moreover, sustainability practices are becoming central to the purchasing decisions of modern travellers. According to industry insights, two-thirds of travellers are concerned about environmental issues when planning vacations. By embracing sustainable tourism, companies can enhance their brand image, particularly among   Gen Z and millennials, who prioritise eco-conscious travel options. Companies that transparently showcase their sustainability efforts—such as reducing carbon emissions or supporting local communities—can foster stronger brand loyalty. This commitment leads to repeat customers, a positive reputation, and increased customer retention.

Moreover, offering sustainable travel experiences allows tourism companies to tap into new markets. Eco-conscious tours, green destinations, and off-peak travel packages appeal to travellers looking to reduce their environmental impact. These offerings can not only reduce overcrowding in popular tourist spots but also create additional revenue streams by capitalising on the growing demand for sustainable alternatives​.

Operational resilience through sustainable practices

Tourism is highly sensitive to environmental changes and external shocks. Climate-related disruptions, such as extreme weather events, can severely affect destinations. By embedding sustainability into their operations, companies can mitigate these risks and enhance resilience. Actions such as reducing energy and water consumption, managing waste more effectively, and investing in green infrastructure can improve operational efficiency and reduce costs.

For example, companies that invest in renewable energy sources or improve their supply chain management to reduce emissions will find themselves better equipped to handle global disruptions. Sustainability practices not only offer protection against future risks but also enhance the company's ability to adapt quickly to unexpected challenges.

Financial performance

Sustainability reporting, especially when aligned with global standards, can significantly improve a company’s financial performance. Companies that demonstrate a credible commitment to sustainability are likely to attract investors who are increasingly looking for businesses that align with environmental, social, and governance (ESG) goals. Transparent reporting and ambitious sustainability targets signal to investors that a company is forward-thinking and resilient, often leading to better financial terms and access to cheaper capital​.

Moreover, companies that fail to prioritise sustainability may face higher costs in the future, particularly as regulations tighten and customer expectations shift. Those that invest early in sustainable practices are likely to reap the financial rewards while mitigating future risks.

Tourism companies have much to gain by viewing sustainability as more than just a regulatory requirement. By embedding sustainable practices into their business strategies, they can improve brand loyalty, enhance operational resilience, and unlock new financial opportunities. As travellers and investors increasingly prioritise environmental and social responsibility, tourism businesses that lead in sustainability will enjoy a lasting competitive advantage in a rapidly evolving market.

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Abercrombie & Kent
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Diriyah Gate Development authority
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Microsoft
MSC
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Trip.com
VFS Global
Virtuoso