SME Toolbox

Transform your travel business into a trusted voice

January 22, 2025

In today’s travel landscape, being good is not good enough, you need to be unforgettable. For small and medium enterprises (SMEs), it is time to evolve from simply providing services to becoming trusted authorities in niche markets. By leveraging blogs, vlogs, and expert panels, SMEs can position themselves as go-to sources for knowledge, trends, and inspiration in their specialised fields.

Why thought leadership matters

Thought leadership goes beyond marketing; it establishes credibility, fosters trust, and attracts a loyal customer base. For travel SMEs aiming to grow their business, becoming a thought leader in a niche market can differentiate them in the industry. Thought leadership also enhances networking opportunities, connecting businesses with partners, collaborators, and potential clients who value their expertise.

Climate resilience directly contributes to the stability of tourism destinations. By implementing measures to mitigate and adapt to climate change, destinations can protect their natural resources, which are often the primary attractions for tourists. For instance, destinations like Puerto Rico and the Philippines have developed sophisticated resilience strategies that include climate risk assessments, biodiversity conservation plans, and hazard mapping.1,2 These measures help preserve beaches, forests, and other natural assets that are crucial for tourism.

In today’s travel landscape, being good is not good enough, you need to be unforgettable. For small and medium enterprises (SMEs), it is time to evolve from simply providing services to becoming trusted authorities in niche markets. By leveraging blogs, vlogs, and expert panels, SMEs can position themselves as go-to sources for knowledge, trends, and inspiration in their specialised fields.

Why thought leadership matters

Thought leadership goes beyond marketing; it establishes credibility, fosters trust, and attracts a loyal customer base. For travel SMEs aiming to grow their business, becoming a thought leader in a niche market can differentiate them in the industry. Thought leadership also enhances networking opportunities, connecting businesses with partners, collaborators, and potential clients who value their expertise.

How SMEs can build their path to leadership

  • Identify your niche: Focus on what makes your business unique, whether it is adventure travel, luxury experiences, or cultural immersion.
  • Create high-quality content: Develop a blog or vlog that answers pressing questions, provides actionable tips, and showcases expertise.
  • Engage with industry experts: Attend and host panels to build networking opportunities.
  • Stay consistent: Thought leadership is not built overnight; regular updates and active participation are key.

1) Crafting captivating blogs

Blogs are a powerful tool for SMEs to showcase their expertise while providing value to their audience. Kammok, a small adventure gear company in Texas, regularly publishes detailed guides about outdoor travel. These blogs educate readers and position the company as an authority on sustainable adventures. Similarly, a tour operator specialising in food tours could write about unique culinary traditions, local ingredients, or hidden gastronomic gems, establishing itself as a trusted source for food enthusiasts.

To maximise impact, focus on long-tail keywords and specific phrases like “best off-season hiking trails” to rank higher in search engine results. Engage readers with compelling visuals and authentic storytelling, making your content both informative and emotionally resonant.

2) Vlogging for visual impact

In the digital age, video content is king. Vlogs allow SMEs to connect with audiences in a dynamic and engaging way, building personal connections that text alone cannot achieve. Take the example of Lost LeBlanc, a Canadian travel vlogger who turned his passion for travel into a global brand. His videos highlight destinations and offer actionable travel tips, inspiring viewers to explore new places.

For SMEs, vlogs could range from behind-the-scenes glimpses of operations to “how-to” guides and destination showcases. A boutique safari operator in Africa could create vlogs about wildlife conservation or unique safari experiences, establishing itself as an expert in eco-tourism. High-quality production is essential, but authenticity and passion are what truly resonate with viewers.

3) Engaging in expert panels

Participating in expert panels and industry conferences is a powerful way to establish authority. These platforms enable SMEs to share insights, trends, and innovations with an engaged audience. One standout example is Intrepid Travel, which grew from an SME to an established business specialising in sustainable tourism. Intrepid consistently showcases its expertise and reinforces its commitment to ethical travel by participating in global travel summits and panels. Such visibility helps SMEs expand their networking circle, connecting with peers and potential clients who value their specialised knowledge.

For those unable to attend physical events, webinars and online forums offer excellent alternatives. Hosting or joining virtual discussions on niche topics can amplify your reach while building credibility.

Your journey starts here

Becoming a thought leader in your niche is not an overnight achievement, it is a journey that requires consistency, creativity, and commitment. However, the rewards are immense. By embracing blogs, vlogs, and expert panels, SMEs can grow their business and create lasting connections through networking. Remember, expertise is your greatest asset. Step into the spotlight, share your knowledge, and transform your travel business into a trusted name in your niche. The world is ready to hear your story, are you ready to tell it?

FOUNDING PARTNERS

Abercrombie & Kent
Accor Hotels
Diriyah Gate Development authority
Finn Partners
Intrepid
Microsoft
MSC
Omran
The Red Carnation Hotel Collection
Trip.com
VFS Global
Virtuoso